Privacy Policy

Last Updated: October 26, 2025

1. Introduction

Welcome to Heritage Knights Tours and Travel FZCO (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or interact with our services.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Full name, contact number, and email address

  • Passport details, visa information, and nationality (for travel bookings)

  • Billing address and payment information

b. Non-Personal Information:

  • Browser type, IP address, device information

  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

  • Process travel bookings, payments, and confirmations

  • Communicate regarding your itinerary, offers, or updates

  • Improve our website experience and customer service

  • Comply with legal obligations and government requirements

We do not sell or rent your personal data to third parties.

4. Data Sharing

Your information may be shared with:

  • Airlines, hotels, and travel partners to fulfill your bookings

  • Payment gateways for transaction processing

  • Legal or regulatory authorities when required by law

All partners and vendors are required to comply with applicable data protection regulations.

5. Cookies & Analytics

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can modify cookie preferences in your browser settings.

6. Data Security

We implement administrative and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal data

  • Withdraw consent to marketing communications

  • Contact us for any privacy-related concerns

Please email us at [info@heritageknights.com] for such requests.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes mentioned or as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.