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Terms of Service

Last Updated: October 26, 2025

1. Introduction

These Terms of Service (“Terms”) govern your access and use of the services offered by Heritage Knights Tours and Travel FZCO (“we,” “our,” “us”).
By using our website or booking our travel services, you agree to be bound by these Terms.

2. Services Offered

We provide travel planning and related services including flight bookings, hotel reservations, visa assistance, transportation, and tour packages.

3. Booking & Payment

  • All bookings are subject to availability and confirmation.

  • Prices are quoted in the relevant currency and may vary due to exchange rates or supplier changes.

  • Payment must be completed to confirm bookings.

  • Any additional charges (e.g., visa fees, local taxes) are the responsibility of the traveler.

4. Cancellations & Refunds

  • Cancellation policies vary based on the airline, hotel, or service provider.

  • Refunds, if applicable, will be processed as per supplier terms and may take up to 30 business days.

  • Service fees may be non-refundable.

5. Travel Documents & Responsibility

  • Travelers are responsible for ensuring valid passports, visas, and required travel documents.

  • We are not liable for delays, losses, or rejections caused by incomplete or incorrect documentation.

6. Liability Disclaimer

  • Heritage Knights Tours and Travel FZCO acts as an intermediary between clients and service providers.

  • We are not responsible for acts, errors, or omissions of third-party suppliers.

  • We are not liable for injury, loss, or damage arising from natural disasters, political unrest, or other unforeseen events.

7. Website Use

  • You agree not to misuse our website, interfere with its functionality, or attempt unauthorized access.

  • All content, including text and images, is the intellectual property of Heritage Knights Tours and Travel FZCO and may not be used without written consent.

8. Governing Law

These Terms are governed by the laws of the United Arab Emirates, and any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

9. Contact Us

For any questions regarding these Terms or our services, contact us at:
📧 info@heritageknights.com
🌐 www.heritageknights.com
🏢 Heritage Knights Tours and Travel FZCO, Dubai, UAE